FAQ
Can we switch methodology in the middle of an active cycle?
Technically yes, but it usually breaks comparability and weakens interpretation quality.
Recommended approach: finish the active cycle, then switch methodology in the next launch.
Why use Hybrid if we can just add custom questions?
Hybrid is a structural choice: it changes how dimensions are balanced and interpreted.
Custom questions are tactical: they adjust wording and local relevance.
Use both when needed, but do not treat one as a replacement for the other.
What if one team needs Classic, another Challenger, and a third one Hybrid?
That is an intended operating model.
Use separate projects by methodology so analytics remain clean and comparable within each context.
Why is competency overlay optional in enterprise?
Dimension scoring stays canonical to keep recommendation quality and trend stability.
Competency overlay is useful when you need reporting language aligned with your internal model.
Why are these specific behavior questions used?
They come from field-tested leadership assessment practice and are tuned for observable behavior signals.
Methodologies are reviewed and improved as evidence quality grows over time.
How often is pricing updated?
Pricing packages are updated when rollout models or support scope changes.
During beta periods some plans may remain free while packaging is finalized.
What is HCE mode and when should we use it?
HCE (high-confidentiality mode) is designed for launches where participant email lists should not be stored in the survey flow.
Instead of email invitations, the system generates group-scoped token links and tracks progress by token status.
Use HCE when policy requires additional anonymity controls and secure internal distribution.
Can project admins access enterprise survey summaries by default?
Access depends on organization policy and role scope configuration.
Enterprise projects can enable or restrict survey-summary visibility for project admins without changing owner permissions.